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'STOP in PsMain, Error code:0x5001498' error in FDE preboot on Dell E6x20-series and Dell M4600

Solution ID: sk62740
Product: FDE / Pointsec PC
Version: R73
OS: Windows, Windows 7
Platform / Model: Intel/PC
Date Created: 22-Dec-2013
Last Modified: 21-Aug-2014
  • The following error appears during preboot on Dell E6x20-series and Dell M4600:

    *** STOP in PsMain ***
    Error code:0x5001498

This behavior has been linked to Dell E6x20 (E6320, E6420, E6520) laptops based on the Mobile Intel QM67 Express Chipset - also known as "Sandy Bridge".

It is exhibited only when the disk controller / SATA operation is configured to ATA.

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