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Error code 0x05001086 or 0x05001087 results in stop error

Solution ID: sk35503
Product: FDE / Pointsec PC
Version: 6.0
Date Created: 09-Jul-2008
Last Modified: 08-May-2013
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Symptoms
  • After Pointsec Preboot Authentication, the computer receives a stop error (blue screen) with error code 0x05001086 or 0x05001087 when Windows is loading.
Cause

This problem can occur on rare occasions if Windows shuts down while Pointsec is writing to the internal area. The error message indicates that a sanity check of Pointsec PC internal file structures failed.


Solution

This problem was fixed. The fix is included in:

  • Pointsec PC 6.3.1 HFA2

Check Point recommends to always upgrade to the most recent version.

For versions lower than 6.3.1 HFA2, to get to the data on the machine, run Pointsec recovery on the affected machine.


Applies To:
  • 00453851
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